WORKSHOP PACK DETAIL:

12 Modules

100 Questions

10 Case Studies

Audio-Visual Class

Interactive & Self Controlled Class

PASSING SCORE (Exam Only): 80%

ASSERTIVENESS AND SELF CONFIDENCE

INTRODUCTION: Self-confident and assertiveness are two skills that are crucial for success in life. If you don't feel worthy, and/or you don't know how to express your self-worth when communicating with others, life can be very painful. These skills will provide opportunities and benefits to your participants in their professional and personal lives.

The Assertiveness And Self-Confidence workshop will give participants an understanding of what assertiveness and self-confidence each mean (in general and to them personally) and how to develop those feelings in their day-to-day lives. These skills will encompass many aspects of your participant's lives and have a positive effect on all of them.

OBJECTIVES:

• Define assertiveness and self-confidence, and list the four styles of communication

• Describe the types of negative thinking, and how one can overcome negative thoughts

• Explain the difference between listening and hearing.

• Define the importance of goal setting, and practice setting SMART goals for assertive behavior

• Utilize methodologies for understanding your worth -- and the use of positive self-talk

• List reasons why a pleasing appearance and body language are critical for creating a strong first impression

Practice sending positive communications phrased as “I-Messages”

Practice strategies for gaining positive outcomes in difficult interpersonal situations.